Last updated 10 November 2026
Refund policy
How refunds work for CoachBoard plans, and how to ask for one.
Refunds
If CoachBoard is not right for you, ask for a refund within 14 days of a payment and that payment is refunded in full. Write to contact@coachboard.fit from the address on your account, or reply to your Paddle receipt. Refunds go back to the original payment method. After 14 days payments are not refunded, but you can cancel at any time and keep access until the end of the period already paid.
Cancelling
You can cancel at any time from Plan and billing. Your plan stays active until the end of the period already paid, then your account moves to the free plan for up to 2 clients. Nothing is deleted when you cancel.
Payments through Paddle
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
Contact
Anything unclear: contact@coachboard.fit